Payment Cards

We offer our customers payment cards, which can be used to pay for purchases or services, as well as withdraw cash in any country across the world.

Secure Payments

All our payment cards are smart-cards, which have a chip or microprocessor integrated that provides additional security as a PIN code is requested during the authorisation of the transaction. In addition to the chip, all cards have a magnetic strip that allows making payments if points of sale do not accept smart-cards.

Safety of Funds

When using a payment card, customers can access their funds 24/7. Moreover, the customer can quickly block the card, if necessary, via Internet Banking or by calling the 24/7 Customer Centre.

Convenient Payments

By using the payment card, you can pay in any currency; hence, during your trip, you do not have to worry about currency conversion.

Cards

Mastercard Business



Mastercard Business is a card for legal entities. It offers safe and convenient management of the company’s financial transactions and is especially suitable for paying for employees’ business trips and other transactions.

Mastercard Standard



Mastercard Standard is a payment card for private individuals. It allows quickly paying for purchases and services both in stores and online, as well as booking hotels, air tickets, renting cars, and withdrawing cash across the world.

Mastercard World Elite



World Elite card is at the top of the Mastercard payment card hierarchy. In addition to the standard services provided by the credit card, World Elite card holders have access to a range of exclusive services that can help in both daily and non-standard situations.

World Elite card holders have access to the following services 24/7:

  • concierge services – unique support service by professional specialists that will help to find solutions for the most diverse issues;
  • beneficial car rent conditions;
  • Priority Pass – a card that provides free access to VIP lounges in over 1,200 airports across the world;
  • Security Fast Track services in airports;
  • Mastercard European Privileges Portfolio.

Concierge services

Concierge services are a unique support service that provides assistance in daily and emergency situations. Concierge service specialists will book air tickets, a table in a restaurant, a limousine, or a hotel room, as well as purchase tickets for sports, entertainment, and other events on behalf of the card holder and, if necessary, deliver them to the designated place.

Most popular concierge services:

  • booking of flights and provision of consultations;
  • booking of rented cars and provision of consultations;
  • cash transfers;
  • car rent with a driver;
  • courier services;
  • provision of information on recreation venues;
  • advisory information on travel formalities (visas, embassies, vaccines, etc.);
  • storage of personal data;
  • organisation of events;
  • delivery of flowers;
  • delivery of gifts;
  • consultations on golf courses;
  • organisation of a vacation and provision of consultations;
  • accommodation in hotels and delivery of tickets to events;
  • booking of hotel rooms and provision of consultations;
  • provision of interpretation services;
  • latest news;
  • provision of information on legal advisors;
  • provision of assistance in the event of loss or theft of a card;
  • provision of assistance in the event of loss or theft of a passport;
  • provision of information on medical services;
  • booking of work space for business meetings;
  • delivery of messages;
  • booking of a place or table at a restaurant;
  • provision of consultations on travels.

Rely on the experience of concierge service specialists, use their support and assistance in resolving any issues, and free time for your rest!

Contact concierge service specialists by calling at 80 004 811 for free or at +1 636 722 7111, or by writing to [email protected] (in English).

Priority Pass

World Elite card holders are offered an opportunity to use the Priority Pass card that allows enjoying VIP lounges in over 1,200 airports in 500 cities.

In airport VIP lounges, Priority Pass card holders and their travel companions have access to the following benefits:

  • quiet and comfortable space;
  • conference halls;
  • computer equipment and Wi-Fi;
  • free newspapers and magazines;
  • free drinks and snacks;
  • various entertainment options;
  • showers, beds, etc.

In the event a flight is delayed, Priority Pass will ensure an oasis of peace at the airport, where you can devote your time to work, rest or simply preparing for further flights.

The latest Priority Pass offers, up-to-date information, and terms of use are available on the Priority Pass website: www.prioritypass.com

Security Fast Track service at airports

Travel in comfort and take advantage of Mastercard World Elite benefits!

As a Mastercard premium cardholder, you have exclusive access to the Security Fast Track service worldwide. Security Fast Track service provides priority access to a dedicated fast lane at security checkpoints at airports, allowing you significantly reduce waiting time and start your trip easily and conveniently. Register your Mastercard World Elite card on the Mastercard Travel Experience website (https://travelexperiences.mastercard.com/) or mobile app and enjoy the benefits from the first step on the way!

A list of airports participating in the Mastercard Airport Security Fast Track program is available on the Mastercard website (https://travelexperiences.mastercard.com/airport-list).

Calculator

Payment Card Currency Conversion Calculator

In accordance with Regulation (EU) 2019/518 of the European Parliament and of the Council of 19 March 2019 as regards certain charges on cross-border payments in the Union and currency conversion charges, the functioning of the internal market must be facilitated and the inequalities must be ended between payment service users in the euro area and non-euro area Member States in respect of cross-border payments in euro.

The calculator is intended for payment card users to find out information about charges applied to payment service users for the transaction and currency conversion. All payments linked to the card must be traceable and comparable, and they must be expressed in the same way, namely, as interest mark-ups in comparison to the latest reference rates published by the European Central Bank (‘ECB’) for the euro currency.



Calculator

Information

What you have to know about cards?

  • A payment card is linked to a separate card account that can be credited at any time.
  • It is possible to register payment cards for several users for one card account.  
  • Customers can easily and quickly receive information about payments with the card and find out the actual balance of the card account via Internet Banking or SMS Banking. Likewise, the actual balance of the payment card can be checked in all ATMs across Latvia.
  • All payment cards are issued for three years.
  • We help every customer individually to select the most suitable payment card and the credit limit amount.
  • Bank’s card hotline +371 67 332 200; e-mail [email protected]. Working hours: Monday to Friday 09.00-18.00.
  • For issues related to the loss or theft of payment cards or other payment card issue outside the bank’s working hours, please contact the Wordline Latvia hotline at +371 67 092 555.

We offer our customers, payment card users, free participation in the car rent Avis and Hertz benefit clubs, as well as purchasing insurance with beneficial conditions.

Restrictions on the use of Payment Cards



Restrictions on Payment Card Transactions

Unfortunately, the number of cases of payment card fraud is increasing these days. In order to reduce the risks of fraud, based on the data available to the bank and the accumulated experience, the following countries are identified where the use of payment cards is restricted:

American Samoa, Bolivia, Brazil, Brunei Darussalam, Cambodia, China, Colombia, Cocos (Keeling) Islands, Cook Islands, Dominican Republic, East Timor, Egypt, Federated States of Micronesia, Fiji, French Polynesia, Guam, Haiti, Heard Island and McDonald Islands, Hong Kong, India, Indonesia, Japan, Kazakhstan, Kiribati, Lao People’s Democratic Republic, Macau, Malaysia, Marshall Islands, Mexico, Mongolia, Morocco, Nauru, Nepal, New Caledonia, Niue, Norfolk Island, Northern Mariana Islands, Palau, Papua New Guinea, Peru, Philippines, Pitcairn Islands, Puerto Rico, Republic of Korea (South Korea), Singapore, Solomon Islands, Sri Lanka, Taiwan, Thailand, Tokelau, Tonga, Tuvalu, Vanuatu, Vietnam, Wallis and Futuna, Western Samoa, United States Minor Outlying Islands, United States of America (USA), United States Virgin Islands.

In the event you are planning a trip to one of the countries above, please inform us in advance via the Internet Banking system, indicating the planned dates and countries to be visited. After we have received your message, your card will be included on a special list (White List), allowing you to use the card without restrictions.

Prohibited use of payment cards

In order to reduce the risks related to money laundering and terrorism financing, the bank has determined the countries in whose territory the use of the bank's payment cards, including cash withdrawals, is prohibited:

Afghanistan, Belarus, Crimea, Democratic Republic of Congo, Iraq, Iran, Libya, Luhansk / Donetsk, North Korea, Russia, Somalia, South Sudan, Sudan, Syria, Yemen.

 

Documents

Please become acquainted with the following document:

Terms and Conditions of Issue, Use and Maintenance of Payment Cards

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