To improve the Bank’s premises and physical environment, the Bank’s reconstruction works were commenced, during which the entrance to the Bank’s building and the Customer Service Hall will be ensured at 2 J.Alunāna Street.
Reconstruction and renovation works will commence at the RIB office building on October 1, 2026. As part of these works, it is planned to improve the Bank’s premises and physical environment, inter alia, to improve accessibility for persons with disabilities and functional impairments.
During the reconstruction and renovation works, the entrance to the Bank and the Customer Service Hall will be ensured at 2 J.Alunāna Street (see the illustration).
In-person service for customers with special needs during the building renovation works
To enable customers to receive necessary services during the reconstruction and renovation works, RIB will ensure an individual solution according to the customer’s special needs in every situation. If necessary, we will ensure the receipt of services in any other suitable place or visiting servicing.
We invite customers requiring a customised in-person service solution to contact us prior to visiting RIB by phone at +371 67 359 000 (select the topic “Everyday customer service queries”) and apply for a visit.
RIB employees will help to assess the particular situation and agree on the most suitable way of receiving the service.
Access to individual safes (deposit boxes)
During the RIB office building renovation works, access to the customers’ individual safes (deposit boxes) at the Bank’s depository might be restricted. Regarding the possibility of accessing the safe at a specified time and the current access procedure, please contact the Bank’s employees in advance. To access an individual safe, please apply for a visit in advance by calling us at +371 67 359 000 (select the topic “Everyday customer service queries”).
Thank you for your understanding and we apologise for any possible inconveniences during the renovation works.